Learn and Grow Through Role Evolution

ZS's People Experience has been designed to enable accelerated learning, helping ZSers to create impact for the client at all times. Our recruitment practices have evolved from social media sourcing to machine learning for identifying the right skills and prospective ZSers.

ZS has a comprehensive integration and development program in place, which helps enhance the skills and expertise of ZSers. Our flagship onboarding program has been designed to help new ZSers get acquainted with ZS and also create a fail-safe environment to help them experience simulated real-time case studies.

The integration of new ZSers continues till they are settled in ZS and in their respective teams. Everyone in ZS has a dedicated development coach, whose focus is on providing on-going coaching& feedback which helps in shape their career in ZS. Our work culture on the whole is such that one learns by working side-by-side with exceptionally smart and like-minded people. Over time, several learning and growth opportunities are made available to those onboarded, through structured learning roadmaps plus just-in-time trainings, brown-bags, expert sessions and a career development framework, EVOLVE, an opportunity to constantly learn and grow through role evolution.

As an organisation, we are driven by our values and not by policies, which ZSers experience every day. Performance management for us isn’t directly proportional to performance appraisal. Rather it is a way of life for us, which reflects the continuous nature of performance enhancement and employee development. Our philosophy of ongoing feedback and coaching helps ZSers focus on their improvement areas and get a clear idea of the varied learning opportunities available. The review process measures impact and potential on the basis of a competency model shared beforehand, which helps our people trust us better.

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Chaitrali Singh Director HR, ZS India

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